Privacy Policy

Effective Date: 1st June 2025
Business Name: Donna Marie Coaching & Healing
Website: www.thisisdonnamarie.com

1. Your Privacy Matters

At Donna Marie Coaching & Healing, your privacy is extremely important to us. This policy outlines how we collect, use, and protect your personal data when you visit our website, contact us, or use our services. We comply with the UK General Data Protection Regulation (UK GDPR).

2. What Information We Collect

We may collect and process the following personal data:

  • Contact Details – Name, email address, phone number

  • Booking Information – Session dates, service preferences

  • Payment Details – (processed securely via third-party platforms; we do not store card information)

  • Health & Wellbeing Information – Any details you voluntarily provide relevant to our sessions (e.g. emotional wellbeing, physical symptoms, or goals)

  • Website Usage – IP address, browser type, and pages visited (via cookies – see below)

3. How We Use Your Information

We use your data to:

  • Respond to your enquiries or session bookings

  • Provide coaching, healing, or related services

  • Maintain accurate records in line with professional standards

  • Share occasional updates, newsletters, or offers (only if you’ve opted in)

  • Improve our website and services

We will never sell or share your personal data with third parties for marketing purposes.

4. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of any inaccurate information

  • Withdraw consent or request deletion of your data (subject to legal or professional obligations)

  • Object to processing in certain situations

To exercise these rights, email: hello@thisisdonnamarie.com

5. Data Storage and Security

We store your information securely and only keep it for as long as necessary – usually for up to 7 years, in line with industry best practices for health and coaching services.

6. Cookies

Our website may use cookies to collect information on browsing behaviour. You can control or disable cookies in your browser settings.

7. Third-Party Services

We may use trusted third-party tools (e.g. online booking platforms or email services) which process data on our behalf. These services are GDPR-compliant and secure.

8. Contact Us

If you have any questions about this policy or how your data is handled, please contact:

Donna Marie Coaching & Healing
Email: hello@thisisdonnamarie.com
Website: www.thisisdonnamarie.com