Terms and Conditions for Donna Marie

1. Introduction

Welcome to Donna Marie Coaching and Healing ("we," "our," or "us"). These Terms and Conditions govern your use of our website and services, including Reiki Healing and Coaching, Crystal Energy Healing, and Spiritual, Life and Energetic Coaching and Mentoring. By accessing or using our website and services, you agree to comply with these terms.

2. Services Disclaimer

  • All services provided by Donna Marie are intended for relaxation, spiritual, and energy healing purposes and are not a substitute for professional medical or psychological treatment. If you have a medical condition or are undergoing treatment, you should consult your healthcare provider before engaging in our services.

  • Results from Reiki Healing, Crystal Energy Healing, and Coaching may vary from person to person and are not guaranteed.

3. Booking and Payment

  • Appointments for services must be booked in advance via our website or contact methods provided.

  • Payment is required at the time of booking unless otherwise agreed.

  • Cancellation Policy: Cancellations or reschedules must be made at least 24 hours in advance to avoid a cancellation fee of half the amount of the session booked.

4. Refund Policy

  • Due to the nature of our services, refunds are not offered for completed sessions. Refunds for prepaid sessions are considered on a case-by-case basis at our discretion.

5. Code of Conduct

  • We reserve the right to refuse service to clients who exhibit inappropriate or abusive behaviour.

6. Intellectual Property

  • All content on this website, including text, images, logos, and materials, is the property of Donna Marie unless otherwise stated. Unauthorised reproduction or use of this content is prohibited.

 

7. Data Protection and Privacy

  • We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (GDPR).

  • Personal information collected during bookings or through our website will be used solely for providing and improving our services.

  • For full details, please refer to our Privacy Policy (available on request).

8. Limitation of Liability

  • Donna Marie shall not be held liable for any damages, injuries, or losses arising from the use of our services or website, except in cases of gross negligence or intentional misconduct.

9. External Links

  • Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

10. Governing Law

  • These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

11. Amendments

  • We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting to this website.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at hello@thisisdonnamarie.com.